Customer Rating:
Summary: GOOD product no problem with my MAC
Comment: I was planning on buying the version with the SD card but was shipped this so decided to keep it.
I had no problem updating it on my MAC and it seems to function well.
So far I am happy with it and glad that I kept it.
It's good for the price.

---

Customer Rating:
Summary: Absolutely Fantastic Sat Nav.
Comment: This Tom Tom One V3 Europe Sat Nav is absolutely fantastic. Very easy to use. Clear instructions on how to set up and link to PC for updates. Bought this two weeks before going to France and it was so helpful - even my husband agreed!! I would highly recommend this.

---

Customer Rating:
Summary: Non-existent Customer Support
Comment: This review applies to ALL TomTom units. Just like to let others know that,although I find the actual TomTom units very good,if you ever get a problem with your TomTom,your on your own. Their so called "Customer Service" is abysmal. If you manage to get through to them on the 'phone they are downright rude and will blame you for everything,never TomTom,the support on their website where you send them messages is just as bad,you may as well not bother,as you'll never hear back from them. You have been warned!!

---

Customer Rating:
Summary: TomTom One v3 Euope - Great product
Comment: I wanted a simple and portable unit with none of the extras like bluetooth and mp3 capabilities so this was a perfect match.

Well built so it will last on my trips around Europe, in the box there is a car charger, usb cable and cradle.. the only thing missing from the box was a case but the proper TomTom one is around £11 so this was not such a problem..

Few pointers.
- when you get the unit connect it straight to the PC, load the software (there is no CD this is on the device and should auto prompt when you connect first time) and sit back for about 2-3 hours whilst it updates pretty much everything on the device
- As there is no external memory (only the internal 1gb) do not expect to be able to download lots of voices, map type and other funky items.. in fact i suggest you keep the system as clean as possible to prevent any map upgrade issues in future. I found out of the box the device had 36mb left but after running all the updates this is now 70mb (go figure)
- the maps on the box are out of date, the file is over 800mb in size and you have 30 days to update once it is connected to the TomTom service online, after this no more free map updates.
- Remember to backup the system using the provided software before doing anything

Have loaded my favourites and used it in Switzerland and Italy so far with much succes... this is the same device that is normally provided by Avis when you rent a car but these are very out of date so this purchase will save me time and money

---

Customer Rating:
Summary: Yin & Yang
Comment: Here's the deal; I ordered a take-away pizza to be collected from my local Pizza Express. I opened the TomTom box ten minutes before I needed to leave to collect the pizza - I expected to have a look, maybe get it charging or something. The reality was, with a read through the quick guide, I had the TomTom fitted in my car and actually used it to go and collect my pizza 10 minutes later. Brilliantly designed to come out of the box and be used instantly. I was very impressed, and after using it a few times can recommend it as it does what is says on the tin (as long as your address or postcode is good). Excellent. That's the Yin.

The Yang is when you come to use the website or TomTom software. Do you remember in the 90's when websites were pretending to be good but in fact were so bad you wanted to claw your eyes out? Welcome to the TomTom website. Looks good until you actually want to do something. I have just spent two hours trying to backup my TT but the software keeps crashing. So I've tried to update the software but keep being directed to my 'details' page of the website. Ultimately unless I spend time dealing with web support I am doomed to use a great product until eventually the maps go too much out of date, wherein I will then have to hope the software has been improved enough to actually work. Horrible Horrible.

If you don't have a computer but want a sat nav, this is brilliant. If you have a computer, prepare to want to inflict harm to yourself or somebody else.

---