Japfest 2016 - April 24th - Silverstone Circuit
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Only emails I've had are about track time... there seemed to be some confusion over who had track time.
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
I have just spoken to Kelsey Media (who are the organisers for this show) and apparently the emails were sent containing a link to download and print the ticket and stand pass over the weekend.....
Obviously this hasn't been the case for myself (I've checked every folder) and I suspect I'm not alone but despite me being the club organiser and saying that it's the same right across the club, she would only check my ticket....
So, if you are missing your ticket, please contact Kelsey Media direct on 01959 541444 and let them know.....
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Obviously this hasn't been the case for myself (I've checked every folder) and I suspect I'm not alone but despite me being the club organiser and saying that it's the same right across the club, she would only check my ticket....
So, if you are missing your ticket, please contact Kelsey Media direct on 01959 541444 and let them know.....
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Re: Japfest 2016 - April 24th - Silverstone Circuit
I've not had one, and neither have IMOC by the looks of it: http://www.imoc.co.uk/forums/viewtopic. ... &start=120
If every one of our attendees needs to ring them, then this system is even worse than last year!
I've had 4 emails from them since my order confirmation. 2 stating I no longer had track time due to a system / booking error, and 2 stating that those previous emails were incorrect. So I'll see what arrives, if anything arrives.
Only thing I can think of is if I paid via PayPal (order confirmation doesn't state payment method), as my PP address is different to my regular email address. All correspondence and order confirmation has gone to my regular email so far though. Will have to check the other box as well.
If every one of our attendees needs to ring them, then this system is even worse than last year!
I've had 4 emails from them since my order confirmation. 2 stating I no longer had track time due to a system / booking error, and 2 stating that those previous emails were incorrect. So I'll see what arrives, if anything arrives.
Only thing I can think of is if I paid via PayPal (order confirmation doesn't state payment method), as my PP address is different to my regular email address. All correspondence and order confirmation has gone to my regular email so far though. Will have to check the other box as well.
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
I seem to remember it was through Sagepay, not PayPal.
I've sent them a blanket email stating that not one person from this stand has had an email. Only reason I knew it was floating about is seeing friends from other clubs complaining the link wasn't working for them
Hey, at least they got one
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I've sent them a blanket email stating that not one person from this stand has had an email. Only reason I knew it was floating about is seeing friends from other clubs complaining the link wasn't working for them
Hey, at least they got one
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Sagepay sounds familiar. John (johnhenry on here) hasn't had any correspondence since ordering either.
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
I've sent a blanket email explaining that we have been overlooked, also put a post on that thread on IMOC as well (i'm not signed up to twobrutal)....
It is looking like they are only going to deal with individuals though, which is a bit of a joke considering we have club organisers for all 3 clubs
It is looking like they are only going to deal with individuals though, which is a bit of a joke considering we have club organisers for all 3 clubs
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Shambles.
Do they really want 20+ people ringing them individually to sort this out? All they need to do is send an email, surely?
Really shows where the real problem was with the old system. Never had a problem with Japshow!
Do they really want 20+ people ringing them individually to sort this out? All they need to do is send an email, surely?
Really shows where the real problem was with the old system. Never had a problem with Japshow!
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Just spoke to someone from Jap2Jap, they've all had their email, tickets etc. Apparently the GT86 club are having issues as well?
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Ahhh..... I see..... It's racism then?
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If you have a Toyota, you're not coming in
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Re: Japfest 2016 - April 24th - Silverstone Circuit
So have we definitely got to ring them? We're going to need to let all attendees know if that's the case, happy to help with that if needed.
Rev5 Sonic Shadow
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Re: Japfest 2016 - April 24th - Silverstone Circuit
I had a moan on their fb site for this very reason and they got back to me with an email and phone number if it helps.
Japfest@kelsey.co.UK
Or
01959541444
I'm not going to japfest this year due to work but I am going to japday. I'm hoping combe will organise the better than the usual last minute japfest ticket problems
Hope that helps
Japfest@kelsey.co.UK
Or
01959541444
I'm not going to japfest this year due to work but I am going to japday. I'm hoping combe will organise the better than the usual last minute japfest ticket problems
Hope that helps
Re: Japfest 2016 - April 24th - Silverstone Circuit
Thanks, will give them a call
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Re: Japfest 2016 - April 24th - Silverstone Circuit
my missus Booked my tickets for this show, and she included the track time. not received anything yet
is there anyone driving up from Kent on Sunday?
Apparently just had an email, we all will be notified on Wednesday/ Thursday.
is there anyone driving up from Kent on Sunday?
Apparently just had an email, we all will be notified on Wednesday/ Thursday.
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Re: Japfest 2016 - April 24th - Silverstone Circuit
Wednesday or Thursday? Seriously?
I've just had an email from them saying they will get it resent, no timeframe so I assumed today.
I've just had an email from them saying they will get it resent, no timeframe so I assumed today.
Rev5 Sonic Shadow